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Darbo skelbimas

Quality Manager
Pozicija
General Management, Manager
Vieta
Vilnius
Galioja iki
2018-07-20
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Languages required
EN
LT
Darbuotojų LT
616
Darbo skelbimai
9
Įkurta Lietuvoje
2007

Responsibilities

Business / Customer:

  • Ensure that the team meets the delivery standards expected by the client w.r.t both the quality and timeliness.
  • Ensure that the team shall deliver to the customers / clients expectations.
  • Ensure On time delivery.
  • Ensure reduction in the occurrence of defects per agreed goals.
  • Provide expertise in terms of the auditing process, sample sizes, metrics base lining and measurement system analysis to the clients / customers during new process transition.

Project / Process:

  • Review staffing, scheduling, scoping, sampling and calibration and ensure that these activities are conducted accurately, timely and with adherence to quality standards.
  • Lead / supervise defect reduction and continuous process improvement initiatives / projects.
  • Staff quality leads on quality issues and review team deliverables on a periodic basis.
  • Work with operations stakeholders to identify any ongoing issues and works towards resolving those. Publish dashboards to stakeholders after review.

People Team:

  • Provide leadership / guidance to the team in meeting their goals and objectives.
  • Motivate team members through appropriate rewards and recognition programs.
  • Set goals and accountabilities to the team and review them periodically.
  • Identify training needs for direct reports and ensure domain/developmental trainings needs are met.
  • Conduct regular one-on-one meetings with the team members to understand ongoing.
  • Conduct performance appraisals for team members.
  • Manage attrition through skip level meetings, planning interventions, engagement calendars.
  • Deliver communication received from senior management to the team members though town halls, team meetings.
  • Participate in organizational initiatives such as recruitment drives, training programs etc.

Requirements

  • 8+ years hands on experience in managing QA processes. Preferable in Finance/Insurance field.
  • Team management experience will be an advantage.
  • Master degree in Analytics, Statistic or other related field.
  • Lean and basic QC tools knowledge.
  • Six Sigma Black Belt will be an advantage.
  • Fluency in English. Lithuanian language preferable.
  • Accuracy to details, strong communication and analytical skills.

We offer

  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
  • Open and modern work place with multicultural community.
  • Professional trainings and support from experienced managers.
  • Opportunity to grow both professionally and personally
  • Inspiring working atmosphere and many engaging activities.
  • Clear career path and extra benefits.

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